Shipping policy
Processing Time
At The Tiny Vault, every order is carefully curated and packed with care.
Please allow 3–5 business days for order processing before shipment. During holidays, promotions, or periods of high order volume, processing times may be slightly extended.
You will receive a confirmation email once your order has been shipped.
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Shipping Rates
We currently ship within the United States.
✨ Free Standard Shipping on all orders over $75 USD
For orders under $75 USD, shipping rates will be calculated at checkout based on your location, package information and selected shipping method.
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Delivery Times
Estimated delivery times begin after your order has been processed and shipped.
Typical delivery estimates:
Standard Shipping: 3–7 business days
Expedited Shipping: Available at checkout when applicable
Please note that shipping carriers may experience delays that are outside of our control.
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Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear after shipment.
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Lost, Stolen, or Delayed Packages
The Tiny Vault is not responsible for packages that are lost, stolen, delayed, or damaged after they have been transferred to the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier directly. We will gladly assist by providing tracking information and shipment details.
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Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered and the order has already shipped, The Tiny Vault cannot guarantee replacement or reimbursement.
Please contact us immediately if you notice an error in your shipping address.
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Order Issues
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at:
📧 : thetinyvault.co@gmail.com
Please include:
Your order number
A description of the issue
Clear photos of the item and packaging
We will work with you to find a resolution as quickly as possible.
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Contact Us
For any shipping-related questions, please contact:
📧 : thetinyvault.co@gmail.com
Thank you for supporting The Tiny Vault. We appreciate every order and look forward to bringing a little surprise and joy to your doorstep.